Returns
Most Resulnaut items are made to order. Please double-check size and color before you buy.
Window: You have 14 days from delivery to request a return or replacement.
Authorization required: Email support@resulnaut.com before sending anything back. Include your order number and what went wrong (or what you’d like exchanged). Unapproved returns may be refused.
What we prefer: When we can, we’ll replace or exchange rather than process a refund — especially for print defects, damage in transit, or a wrong item on our side.
Change of mind: If an item is unused, in original condition, and you have authorization, we may accept a return. A 20% restocking fee may apply. We can waive that fee when it makes sense; having it written gives us a fair baseline.
Not eligible: Used or washed items, or returns without prior authorization, generally can’t be accepted.